About

About

Family Owned with Family Values

Adentica Family Dentists is a local, family owned dental practice. Established in December 2011, by husband and wife team Ashley and Sara, the practice continues grow and contribute to the local community. 

Adentica offers a comprehensive range of dental treatments, from general dentistry needs, to cosmetic procedures, laser dentistry and dental implants. Utilising the latest dental technologies and procedures to maximise your comfort during treatment. We offer personalised treatment plans, to ensure you receive the very best treatment and quality results within your budget.

Emergency Care 

When you become a patient of Adentica, we commit to provide you with excellent dental treatment and genuine care. We know that accidents happen and pain can become unbearable at any time. We reserve emergency appointments every business day which are allocated on that day for those requiring urgent attention. We also provide an after-hours service on weeknights, weekends and public holidays to ensure our patients can always access emergency dental care. Please note that treatment provided outside of normal business hours will incur a call out fee to cover the cost of our Dental Assistant also attending.

 

Dental Practice Accreditation

Adentica Family Dentists was one of the first dental practices accredited under the QIP (Quality Innovation Performance) Program. Dental practice accreditation remains voluntary however we believe it is an important and transparent way to demonstrate our commitment to the highest quality and safe patient care.

 

Our promise to you

Safety         You will receive safe and high quality dental care, provided with professional care, skill and competence.

Respect      The care provided will show respect to you, your culture, beliefs, values and personal characteristics.

Communication     You will receive open, timely and appropriate communication about your dental care and treatment options in a way you can understand.  You are encouraged to join in the decision making and ask questions to seek clarification.

Privacy       Your personal privacy will be maintained and proper handling of your personal health and other information is assured.  Your information will only be shared should you agree to referral for Specialist treatment.

Feedback   We look forward to receiving your feedback. Please direct feedback to your Dentist or the Sara Dent, Practice Owner/Manager. 

Financial    As part of our partnership we expect that you will finalise your account at the end of each treatment session.  You will be provided with a treatment plan outlining our fees for any treatment recommended.  Please seek clarification from our Practice Manager or Receptionist if you have questions regarding payment.